Apple

Samsung

Playstation

Frequently Asked Questions

Are your products 100% genuine?

Absolutely. All the products sold on TechMaster are brand-new, original, and sourced directly from authorized suppliers. We do not deal in refurbished, counterfeit, or "grey market" items. Every device includes official packaging and valid manufacturer warranties.

What warranty is provided with purchases?

Apple products: Covered by Apple’s standard 1-year international warranty (extendable via AppleCare+).

Samsung products: Include a 1-year official Samsung Pakistan warranty.

For both brands, warranty claims are processed through official service centers. Proof of purchase from iMaster is required.

Are your devices PTA approved?

Yes, every device is PTA approved and ready for Pakistani SIM activation.

Do you offer installment plans?

Currently, we do not offer installment plans. However, we are actively exploring partnerships with major Pakistani banks to introduce this service in the near future.

Stay tuned for updates!
(You can sign up for our newsletter or follow us on social media to be notified when installment options become available.)

How long does delivery take?

Lahore: 24-48 hours.

Other cities: 3-7 working days.

Shipped via insured partners with tracking. Cash-on-delivery (COD) available nationwide.

Can I return/exchange a product?

Yes, within 3 days if:

  • Item is unopened & unused (seals intact).
  • Defective (verified by our technicians).

Non-returnable: Personalized items, software-activated devices, or accessories.